Privacy Policy
Last Updated: 11/12/2024

Introduction
Welcome to the AI Elevator Program by IT Associates (“we,” “our,” or “us”). We are committed to safeguarding your personal data while providing you with innovative and accessible AI solutions. This Privacy Policy explains how we collect, use, and protect your personal data in line with UK GDPR and other applicable laws.

By accessing our website or using our services, you agree to this Privacy Policy. If you have any questions, please contact us at hello@aielevatorprogram.com or call us at 07977 431141.

1. Information We Collect
1.1 Information You Provide:

Contact Information: Name, email address, phone number, and other details you share when filling out forms or signing up for services.
Payment Information: If you purchase a service, we may collect payment details through secure third-party payment processors.
1.2 Automatically Collected Information:

Technical Information: IP address, browser type, and operating system for improving our website functionality.
Usage Data: Pages viewed, time spent on the site, and other user behaviour analytics to enhance your experience.
1.3 Cookies and Similar Technologies:
We use cookies to optimise your experience and deliver relevant content. For more details, refer to our [Cookie Policy].

2. How We Use Your Information
We process your information to:

Deliver and manage the services you request.
Improve and personalise your website experience.
Communicate updates, newsletters, and marketing messages (with your consent).
Comply with legal requirements, such as maintaining transaction records.
3. Our Legal Basis for Processing
In accordance with UK GDPR, we rely on:

Consent: For marketing communications or optional data collection.
Contractual Obligations: To provide services you’ve purchased.
Legal Compliance: For obligations such as taxation or record-keeping.
Legitimate Interests: To enhance our services and ensure website security.
4. Sharing Your Information
We respect your privacy and do not sell your data. However, we may share information with:

Trusted Service Providers: To process payments, host our website, or provide customer support.
Legal Authorities: When required by law or to protect our rights.
Marketing Partners: Only with your explicit consent.
5. International Transfers
If we transfer your personal data outside the UK or EEA, we ensure compliance through:

Adequacy decisions approved by the UK government.
Standard Contractual Clauses (SCCs).
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law.

7. Your Rights
Under UK GDPR, you have the right to:

Access your data.
Rectify inaccuracies.
Request erasure (“Right to be forgotten”).
Restrict processing.
Data portability.
Object to processing based on legitimate interests.
Withdraw consent at any time.
To exercise these rights, contact us at hello@aielevatorprogram.com.

8. Data Security
We prioritise your data security through robust technical measures, such as encryption and secure hosting. However, no system is entirely foolproof. Please notify us if you suspect a security breach.

9. Third-Party Links
Our website may link to external websites. We are not responsible for the privacy practices of third parties. Please review their policies before sharing personal information.

10. Updates to This Policy
We may update this Privacy Policy to reflect changes in law or our practices. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us
For any concerns or questions regarding this policy, reach us at:

AI Elevator Program by IT Associates
1st Floor, 1 Acer Court, Heol Park Mawr, Cross Hands, Llanelli, SA14 6RE
Email: hello@aielevatorprogram.com
Phone: +44 (0) 7977 431141